Hearing Aid Maintenance

Repairing and Maintaining Your Hearing Aid

At Total Hearing Center located at Edmonds, Washington we extend a warm welcome to all patients.

That is why at Total Hearing Center our hearing aids are not just products and, more particularly, they are tools that assist you in everyday life. For their good efficiency and longevity, it is desirable to observe various measures on appropriate usage and care of hearing aids. Extremely special thanks to our team of hearing care experts to help you provide all your hearing aid care & maintenance services to keep them in the best form.

Description of our Hearing Aid Maintenance Services

At Total Hearing Center, we offer a range of maintenance services to keep your hearing aids performing at their best:

Cleaning and Inspection

  • Professional Cleaning: First of all, our specialists will ensure that they get the earphones sanitised by removing any wax, dust or other debris that may be on the hearing aids.
  • Visual Inspection: Our primary process is thoroughly checking your devices for damages and possible wear on the hardware and other internal components.

Wax Guard Replacement

  • Wax Guard Change: Replacing wax guards often is a good compliance policy since it can help avoid the formation of blockages in the device, which will produce low quality sound.

Battery Testing and Replacement

  • Battery Performance Check: In carrying out our task, we check your batteries to find out if they are retaining charge as it should.
  • Battery Replacement: If required, you can take new batteries for your hearing aids from our store or we will replace it for you.

Tubing and Dome Replacement

  • Tubing Replacement: For behind-the-ear (BTE) models, we replace worn or cracked tubing and for receiver-in-canal models or receiver-in-the-ear models we change worn or cracked tubing.
  • Dome Replacement: we make sure that your domes are in an appropriate state and change them in case of need.

Moisture Removal

  • Drying Services: This entails use of equipment to dry the hearing aid to ensure we prevent any water damage on this particular item.

Software Updates and Adjustments

  • Firmware Updates: Keeping your hearing aids’ software up to date ensures optimal performance and access to the latest features.
  • Sound Adjustments: Our audiologists make precise adjustments to your hearing aids to ensure the best hearing experience.


  • In-House Repairs: For minor repairs, we offer quick turnaround services at our center.
  • Manufacturer Repairs: For more complex issues, we coordinate with the manufacturer to get your devices fixed promptly.

Here are some reasons why hearing aid maintenance and care is important:

Hearing aids are artificially created devices to help overcome listening difficulties and are complex systems developed to operate in different settings. Regular maintenance can help prevent common issues such as:

  • Wax Build-Up: There are always earwax which when entered and gathered around the hearing aids they will form a barrier hence hindering the quality of sound to be produced.
  • Moisture Damage: This is because moisture has a way of affecting the internal parts of hearing aids and even causing depreciation of their quality.
  • Battery Issues: The motive as to why routine maintenance is imperative is because of the fact that as a user, you are guaranteed that your batteries are in the right order and that connectivity problems are well catered for.
  • Mechanical Wear and Tear: Tubing and Microphones are few of the parts which can deteriorate over the time and may need to be replaced or cleaned.

Recommendations for the Reliable Hearing Aid Usage

  • Clean Your Hearing Aids Daily: This is because hearing aids expose users to dust and other dirt over the day and must therefore be cleaned gently using a soft, dry cloth at night before you go to bed.
  • Store in a Dry Place: In your turn, remember to properly dry and safely put away your hearing aids when not in use. Perhaps, someone can try a specialized hearing aid dehumidifier for this purpose.
  • Avoid Moisture: Do not use your hearing aids while bathing, swimming or any other water-related activity and do not wear it when sleeping. 
  • Handle with Care: As for the proper usage of hearing aids, do not be too rough with it and never throw it from a high table or the floor.
  • Regular Check-Ups: Appointments for Maintenance with our team should be set at recommended intervals to check on the functionality of your Hearing Aids.

Schedule Your Maintenance Appointment Today

Don’t wait until your hearing aids show signs of trouble. Regular maintenance is key to preserving their functionality and extending their lifespan. Contact Total Hearing Center in Edmonds, Washington, today to schedule your maintenance appointment. Our friendly and knowledgeable staff are here to assist you with all your hearing aid needs.

Frequently Asked Questions (FAQs)

1. How often should one go for a professional cleaning on the hearing aid?

 Professionally one should have their hearing aids cleaned at least every 3-6 month period. However, if you hear some problem in voice quality or there is some gain in decibel, just go to the doctor prior to the stated period.


2.Is it safe for me to clean the hearing aids without the assistance of a professional?

Yes, in-case of minor infections, general cleaning can be done at home using a dry cloth. Never use water or cleaning solutions that are not specially formulated for hearing aids. For more thorough cleaning, clients are advised to visit Total Hearing Center.

3. If you dropped your hearing aid by a pool or if you are in a rainy country, what do you do?

This means that you should not use a hair dryer or a microwave to dry your hearing aid. If you accidentally spill something over it, then you should remove the battery immediately. Take advantage of a hearing aid dehumidifier after which you should bring it to us for proper drying and inspection.

4. How often should I change my hearing aids batteries?

The battery life might differ depending on the performances – as well as the kind of hearing aid used. On average, batteries were to last between 3-10 days but this turned out to be exaggerated. If the pointer drops anywhere below this range then it is advisable to change batteries.

5. Can you tell me some of the symptoms as to when my hearing aid will require repair work done on it?

 Some of the symptoms one is likely to find include sound hankering, no sound at all, presence of feedback noise and sometimes there could even be physical damages. If you are facing any of these problems kindly carry your hearing aid to us for further check and repair.

6. What if my hearing changes, can you help change some settings on the hearing aids that I use?

Yes, our audiologists are able to make alterations to your hearing aid due to these changes that you have knowledge of. This shows that hearing tests should be done frequently as should the follow-up visits to ensure that hearing devices fit into your lifestyle.

7. How can I prevent earwax build-up in my hearing aids?

Regular cleaning and using wax guards can help prevent build-up. If you produce a lot of earwax, schedule more frequent cleanings with our team.

8. Are there warranties available for hearing aids?

 Most hearing aids come with a manufacturer’s warranty that covers repairs and replacements for a certain period. We can provide details specific to your device and help you understand the warranty coverage.